Our fees and how you will be charged

We charge between 15% and 25% plus VAT on any money you get back from your bank per case

Our fee is capped at $8,000 plus VAT for larger cases. Cases are capped where you get back $66,666 or more.

How much doesRefundednow charge?

Use the calculator below to work out your fee based on predicted refund amounts*

$

Refundednow's fees

The refund you receive will depend on how much you lost.

• Generally the more you get back the lower your percentage fee

• There are three tiers, which have fee percentage rates of 15% to 25%. Customers will never pay more than 25% and they'll never pay more than $10,000 + VAT.

• Each band has a cap within it

○ At $20,000 in band 1 (25%) you hit the cap of $5k. Therefore you will pay between 20-25% for anything you get back between $20k-25k.

○ At $37,500 in band 2 you hit the cap of $7,500. Therefore you will pay between 15-20% for anything you get back between $37,500 and $50,000.

○ Anything $50k plus is 15% capped at $10k

Our fee will never be more than 25% + VAT. Generally, the more money you get back, the lower the fee percentage. Fee's are capped at $8k + VAT per case.

Fee tiersAmount recoveredMax fee %Fee cap for this band
1$1 to $24,999.9925%$5,000
2$25,000 to $49,999.9920%$7,500
3$50,000 or above15%$10,000
Amount recoveredYour fee in %Your fee in $Your fee including VAT
$10,00025%$2,500$3,000
$30,00020%$6,000$7,200
$66,66615%$10,000 (max)$12,000 (max)
$150,0006.67%$10,000 (max)$12,000 (max)